Training Class Details
Class Title: EQ-4 Module 4 & 6 -Ensuring Safety in the Community for Staff, Youth and Families: Responding to Crisis Phone Calls & Texts
Class Date: Tuesday, February 11, 2025
Class Time: 10:00 AM - 12:00 PM
Availability: Employees and Eligible Participants
Available spaces: 22
Class Location: Webinar - refer to the class description section for more information about how to participate.
[ Online ]
[ Online ], CA 94618
Class Trainers: Nicole Nelson
Class Description:

Training Summary:

Youth Professionals who provide services in the community or in home-based settings have a wide range of safety issues to consider in order to ensure the safety of children, families, and themselves. This course will review key concepts and give participants time to apply these ideas to real-world situations. Throughout the training, there will be a discussion of how bias can impact judgements about safety, responses to safety, and personal comfort levels of safety. Participants will receive strategies to mitigate this bias and reactions.

 

Module 5: Responding to Crisis Phone Calls and Texts

In this training, the class will receive an overview of Robert’s 7 Stages of Crisis Response, from conducting a crisis assessment, establishing rapport, exploring alternatives, action planning, and follow up. Participants will have an opportunity to practice applying each of the stages to real-world vignettes, share experiences, and ask questions to explore the nuances of each stage together.


 

Class Objectives: (what knowledge, ideas or skills will participants explore, learn, and practice during the training)

·        Participants will be able to identify risk areas and strategies for increasing safety for youth, families, and themselves

·        Participants will be able to identify opportunities for bias or judgement to impact the process of safety planning and/or community safety.


Module 5:

·        Participants will know the Robert’s 7 Stages of Crisis Response and be able to apply them to working in the community