Training Class Details
Class Title: Mandated Reporter Training (FOR SANTA CLARA COUNTY RESIDENTS ONLY)
Class Date: Friday, October 8, 2021
Class Time: 10:00 AM - 1:00 PM
Availability: Eligible Participants
Available spaces: 43
Class Location: Webinar - refer to the class description section for more information about how to participate.
[ Online ]
[ Online ], CA 94618
Class Trainers: Michael Mertz
Class Description:

Mandated Reporter Training Free for all service providers in Santa Clara County

This training will be provided through distance learning. A Zoom link will be emailed to you a day prior to the training.

Child Mandated Reporter- 2.5 CE Credits

Presented By: Mike Mertz

Child Mandated Reporter training provides participants with the necessary training to identify and report child maltreatment as required by the Child Abuse and Neglect Reporting Act and Federal mandates. The training is intended for individuals that are school personnel, childcare providers, medical professionals, mental and social health professionals, law enforcement, clergy and volunteers working with youth. Many child welfare professionals, regardless of their work environments, will most often encounter a case or situation concerning of child abuse or neglect. California’s specific regulations, policies and protocols for those who are mandated to report suspected child abuse and neglect will be addressed in the training. A wide range of issues pertaining to child abuse/neglect intervention, including identification, assessment, reporting, and case planning will be explored. Therefore, it is critical that staff be informed about the principles and strategies helpful in these areas in order to ethically and accurately meet their legal duty. Information included examples of abuse when a report would be warranted, how to complete a verbal and written report and strategies for supporting students and for their self-care when disclosures of abuse are made. This course will cover an overview of legislation, all categories of child abuse, and protocol for responding to suspected abuse.

Class Objectives:

1.      Acquire an increased understanding of the roles and responsibilities of mandated reporters and the Child Welfare department based on five key topics.

2.      Apply and identify legal and ethical considerations with concerning mandated reporting duties for suspected child abuse and neglect.

3.      Recognize at least four signs of physical and behavioral abuse and neglect and apply the knowledge of reporting requirements including guidelines on how to make a suspected child abuse report when suspected abuse or neglect takes place outside a child day care facility, or within a child day care facility, and to which enforcement agency or agencies a report is required to be made.

4.      Distinguish how implicit bias, cultural factors, and socioeconomic factors can impact child abuse reporting.

5.      Recognize and assess the four types of child abuse: physical abuse, sexual abuse, emotional abuse and neglect.

Presented By: Mike Mertz is the Director of Permanency and Family Engagement as well as a National Family Finding and Engagement Trainer with Seneca Family of Agencies. He also helped create and co-leads Seneca Family of Agencies Diversity, Equity and Inclusion initiative and advisory board. He currently coaches staff and trains providers nationwide on the Family Finding model as well as other family engagement strategies that foster collaborative endeavors for building lifetime support networks for children and youth.

In addition to Mike’s vast training and coaching experience, he has over 33 years of experience leading and managing both residential and community-based programs engaged in promoting the voice of youth and families. Mike’s work focuses on creating connectedness, building permanency, developing positive outcomes, and increasing the quantity and quality of engagement of organizations with the youth and families they serve.


Course meets the qualifications for 2.5 continuing education credits for LMFTs, LCSWs, LPCCs, and/or LEPs as required by the California Board of Behavioral Sciences.

Seneca Family of Agencies is approved by the California Association of Marriage and Family Therapists to sponsor continuing education for LMFTs, LCSWs, LPCCs, and/or LEPs.Seneca Family of Agencies maintains responsibility for this program/course and its content. Provided by Seneca Family of Agencies, Provider #135057.  Board of Registered Nursing (BRN), Provider Number CEP 15222 for 2.5 Contact Hours.


There will be three 10-minute breaks that do not count toward continuing education credit. We will be unable to provide attendees with certificates of completion if more than 15 minutes of each course content is missed.


Certificates of Completion and CE Certificates can be obtained by emailing:


All registered participants must cancel 48 hours in advance, if no longer able to attend. Cancellation can be done electronically through registration confirmation email or by calling.


If you have any questions or would like to report a grievance, please contact:

Seneca Institute for Advanced Practice

Rachael Guarnieri Sander

(510) 914-1830

 In accordance with California Civil Code Section 54.1 any disabled person who may require accommodations (transportation) to participate in any trainings or events, please contact the Training Department at 510-654-4004 at least 5 days in advance of the event.

You must work with (foster or probation) youth in Alameda, Solano, Contra Costa, Santa Clara or Monterey County in order to attend training. Trainings are free for those eligible to attend.

Trainings provided by Seneca Family of Agencies, in partnership with Chabot-Las Positas Community College District and the Counties of Alameda, Contra Costa, and Solano. Trainings in Monterey provided in partnership with Hartnell College and Monterey County. Funding provided through Title IV-E.